Refund policy

Thank you for shopping with The Share Joy Shop. We want you to feel confident with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

Return Eligibility
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging. Items that show signs of use or damage may not be eligible for a refund.

How to Start a Return
To begin a return request, please contact our support team with your order number and reason for the return. Once your request is reviewed, we will provide instructions on how to return the item.

Refund Process
After we receive and inspect the returned item, we will notify you of the approval status of your refund. If approved, the refund will be issued to your original payment method. Please allow several business days for the refund to appear depending on your payment provider.

Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us as soon as possible. We will work quickly to resolve the issue and arrange a replacement or refund if necessary.

Non Returnable Items
Certain items may not be eligible for return for hygiene or safety reasons if they have been used or damaged after delivery.

Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Contact Us
If you have any questions about returns or refunds, please contact us at support@thesharejoyshop.com. Our team will be happy to assist you.